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Help desk technician

Company: MATRIX Resources
Location: Richardson
Posted on: September 16, 2022

Job Description:

Dynamic Help Desk contract and remote opportunity with a progressive industry leader based in the DFW market. Hourly Rate: $ 26.76/hr.Term: 3 Months ContractDay-to-Day Responsibilities:

  • Answers and documents all help desk calls related to specific software applications for assigned area.
  • Provides end-user support for specific software applications Answers and documents all help desk calls related to specific software applications and computer hardware.
  • Provides end-user support for specific software applications.
  • May assist with some hardware issues.
  • Creates and terminates new users related to specific software applications.
  • Creates and updates user security access.
  • Monitors servers and users to ensure that the systems are operational.
  • Informs Information Technology Services of any operational problems.
  • Conducts system maintenance on network.
  • Reviews software literature for any software updates and upgrades.
  • Performs other duties as assigned. Is it a good fit? (Requirements):
    • High School diploma, GED, or equivalent work experience.Equal Employment Opportunity MATRIX is committed to providing a work environment that values diversity, equity, inclusion and respect. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, military and veteran status and/or any other characteristic protected by federal, state or local law. MATRIX is committed to providing access and reasonable accommodations for qualified individuals with disabilities. Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words Accommodation request as the subject line of your email. For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular clients offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Keywords: MATRIX Resources, Richardson , Help desk technician, Professions , Richardson, Texas

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