RichardsonRecruiter Since 2001
the smart solution for Richardson jobs

Customer Success Data Analyst

Company: Modis
Location: Richardson
Posted on: June 21, 2022

Job Description:

Data Analyst/ ManagerThe Customer Data Analyst/Manager is responsible for providing the reporting and supporting data analysis required for the delivery of managed services and on-going needs of the customer portfolios. The role will include the responsibility for preparing operational reports and presentations while also expanding the depth of insight customers.

  • Bachelors' Degree in Data Analytics, Business Management, Finance.( Graduate prefer )
  • Customer relationship support and Corporate Level Presentations and communication.
  • Experience in Tableau or other Data Visualization Software required
  • Experience querying MySQL databases preferred
  • Prior Admin Experience with Salesforce and Salesforce Data Loader preferred
  • Understanding of HTML a plus.
  • MS-Office: Excel & Advanced PowerPoint experience required
  • Ability to remotely troubleshoot issues working with a wide range of customer skillsets
  • Ability to analyze data to find trends and communicate those findings effectively
  • Ability to prepare reports and presentations based on data trendsResponsibilities:--- Develop advanced Tableau dashboards and presentations based on data analysis--- Bring additional insight to both internal and customer projects by quantifying and visualizing outcomes of said projects--- Support the data needs of customers through the Customer Success and Sales Teams initiatives--- Assist in managing company's client and vendor relationships--- Participate in the preparation of communications for Customer Success team and customers--- Assist in the creation and delivery of weekly, monthly, and quarterly account updates--- Create reports for internal stakeholders to improve operational efficiencies--- Work with Customer Success and Sales team to create high level proposals and Financial KPI slides

Keywords: Modis, Richardson , Customer Success Data Analyst, Professions , Richardson, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Richardson RSS job feeds