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Quality Systems Business Process Analyst

Company: Qorvo
Location: Richardson
Posted on: January 11, 2022

Job Description:

The Quality Systems Business Process Analyst reports directly to the Quality Management Systems Director.

RESPONSIBILITIES:

* Business Process Owner (BPO) or Subject Matter Expert (SME) for Quality systems and tools.
* Create (or assist in creating) and documenting business processes, mappings, workflows, and process reengineering.
* Establish processes as well as project alignment and standardization within the department as well as between departments.
* Initiate IT help tickets and change requests for efficiency improvements, arrange test requirements with IT, test and designate testing, document any new processes, and manage roll out/go live.
* Review and update business process documents on regular basis as well as initiate new ones, if required.
* Troubleshoot system process issues, including, but not limited to Product Life Management (PLM) system and SAP.
* Evaluate system issues, escalate if required, and implement fixes
* Facilitate process improvements, process design changes, change requests, Aid in training of new hires and continuous improvement training for existing employees.
* Write and organize training plans for new employees.

QUALIFICATIONS:

* Effective interpersonal skills required to successfully interact with cross functional teams.
* Excellent verbal and written communication skills are relied upon in all areas of responsibility.
* Independent thinking skills.
* Observant, detail oriented.
* Direct experience working with SAP in a business environment for a minimum of 2 years is a must.
* Knowledge and/or experience with SAP S/4 Hana Quality Management Module is preferred.
* Experience mapping business process with MS Visio.

Experience & Education:

* Education: B.A. / B.S., Business Administration or Computer Science or Science or equivalent.
* Minimum 2 years of professional experience.

MAKE A DIFFERENCE AT QORVO

We are Qorvo. We do more than create innovative RF solutions for the mobile, defense and infrastructure markets - we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.

We are an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, military or veteran status, physical or mental disability, genetic information, and/or any other status protected by law.

Qorvo is an E-Verify Employer. For more information, please see the Right to Work and E-Verify Participation posters.

Keywords: Qorvo, Richardson , Quality Systems Business Process Analyst, Professions , Richardson, Texas

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