IT Help Desk Technician III / Advanced Technical Lead

Company: Total IT, Inc.
Location: Richardson
Posted on: November 22, 2021

Job Description:

We are a fast-paced, growing, IT consulting company / managed service provider looking for a self starting Level III help desk technician. The candidate must be able to multi task and work on customer IT projects with ease. The perfect candidate will be able to integrate in to, and interact with a dynamic team, as well as effectively and courteously communicate with clients as well as other team members. The ability to lead a team is also a major plus. Diligent documentation and organization skills are a must.
Job / Technical Requirements:
5+ Years Experience Required
Previous MSP Experience is a plus
Windows Desktop Operating Systems- 7, 8.1, 10 etc
Windows Server Operating Systems- Windows Server 2008r2, 2012, 2012r2, 2016, 2019, Active Directory, etc.
Excellent Problem Solving / Troubleshooting Skills
Microsoft Exchange 2010, 2013, 2016, 2019, Office 365
VMWare / Hyper-V Virtuialization
Networking LAN/WAN concepts, structure and equipment
Remote Desktop / Terminal Server Experience
Server and Desktop Hardware Troubleshooting
Firewalls and Network Security
This is a salary position with excellent benefits. Salary is dependent on experience. If you are interested, please respond to this post with your resume and cover letter. This is a direct hire position, no recruiters please. We are an EOE employer.

Keywords: Total IT, Inc., Richardson , IT Help Desk Technician III / Advanced Technical Lead, Professions , Richardson, Texas