Business Systems Analyst

Company: CB Richard Ellis
Location: Richardson
Posted on: November 17, 2021

Job Description:

Business Systems Analyst Job ID 26687 Posted 23-Aug-2021 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology / Information Technology Location(s) Richardson - Texas - United States of America JOB SUMMARY CBRE is the world's largest commercial real estate services firm and is a global leader in facilities management services. Across the globe, CBRE's 38,900+ facilities management and 15,800+ engineering and technical professionals help enhance workplace environments and improve efficiencies by providing global consistency of service, combined with locally tailored, customizable solutions. Advancements in digital and technology have the promise of enabling a substantially enhanced services capability for CBRE and our strong product foundation coupled with investments in technology put us in a position to lead this industry change. Reporting to the Senior Business Analyst, we are seeking a Business Analyst to help capture our future-state technology vision, work with both senior stakeholders and technology delivery teams to drive execution towards the target state. As Business Analyst, the successful candidate will own the technology and business services requirements for the GWS platform and will be responsible for defining new features/functionality to inform the design and future direction of the platform. This is a highly visible role working within the newly formed Global Platform Team working across a mix of strategic projects, innovative initiatives, and existing enterprise workstreams. We are looking for a talented and eager to develop Business Analyst to join our high-performing team who is bring in best-in class Business Analysis skills and bring best value to our team Roles and Responsibilities * Use Business Analysis tools and techniques at the initiation of projects including stakeholder identification, scope definition, benefit measures and operational impact assessments * Use Business Analysis tools and techniques to gather and elicit business, system & data requirements. * Create and analyse customer journeys and business processes across project work streams. * Facilitate workshops and one-to-one meetings with stakeholders and business users to understand the 'As Is' business environment, impact of the change on existing processes and the required 'To Be' processes and journeys. This will include finding opportunities for improvement. * Facilitating workshops and meetings, encouraging debates, collaborations, and alignment across business areas Be accountable for delivering business analysis artefacts and activities including documenting end to end business requirements (from inception to solution delivery), and managing senior management expectations by communicating progress against requirements and project achievements and challenges in a simplistic manner * Be happy to work in a flexible and agile environment where change to in-flight projects can happen and you are able to adapt your approach quickly. * Translate business requirements into clear and testable Epics, Features and User Stories * Create user stories, acceptance criteria and ensure requirements meet the Definition of "Ready" and Definition of "Done". * Manage agile requirements during the execution cycle, to support technology build * Work with UI/UX partners to design new product interfaces and user journeys * Ensure backlog items are kept up to date and reflect the direction from the wider business. * Institutionalize appropriate communications for both internal stakeholders and clients as necessary. * Work with partners and vendors as necessary to deliver the strategy * Working closely with the products owners, the business and technology teams, translating requirements and create user stories with sufficient detail to start the development cycle * Support the user acceptance testing process to ensure the developed solution is fit for purpose and meets the requirements, and ensure successful handover of developments into UAT * Identify risks, assumptions, issues, dependencies and implement sound approach to mitigate them * Collaborate with Product Managers and Tech Team where requirements within the Project Lifecycle QUALIFICATIONS * University Graduate with a relevant degree within a computational, business or science discipline with 2:1 or above. * BCS Business Analysis Practice BCS Agile Business Analysis Certification * Strong & proven understanding of the business analysis tools and techniques (i.e for example able to conduct SWOT & PESTEL Analysis) * Knowledge of the end-to-end software development lifecycle covering both agile and waterfall methodologies * Able to handle pressure and take pragmatic approach where required in order to deliver the deliverables and artifacts. * Passionate for translating business requirements into language that target audience can understand. * Deep understanding of mobile and web platforms together with the data and data flows that underpin it. * Have strong planning, communication & presentation skills along with the capability to listen and influence all levels of organisation. * Resilient and proactive with a strong delivery focus COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. REASONING ABILITY Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. SCOPE OF RESPONSIBILITY Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. #D&T

Keywords: CB Richard Ellis, Richardson , Business Systems Analyst, Professions , Richardson, Texas