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Service Dispatcher / Office Assistant

Company: Dean's Plumbing Solutions, Inc.
Location: Richardson
Posted on: April 28, 2021

Job Description:

Job DescriptionOur company is looking for an Administrative Assistant / Service Dispatcher to take incoming calls and help facilitate the dispatch of our service professionals and assist in OfficeResponsibilities

  • Answer a high volume of calls, listening intently to the caller---s information
  • Dispatch the appropriate service professionals to the job site
  • Schedule service appointments as needed
  • Invoice customers and help keep track of billing information
  • Organize our file systems
  • Make purchase orders for supplies as needed
  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasksQualifications
    • High school diploma or GED certificate
    • Previous experience in ServiceTitan is a PLUS!
    • Strong organizational, multitasking, and communication skills
    • Excellent listening, customer service, and phone skills
    • Basic computer proficiency
    • Ability to prioritize and multitask
    • Excellent written and verbal communication skills
    • Strong attention to detail
    • ---Strong organizational skillsAdditional Benefits:
      • Paid Holidays
      • Paid Vacation--Company DescriptionDean's Plumbing is growing and has been in business since 2008. We have a great team but need to add more Superstars!! We are mainly a Residential Plumbing Service Company serving the Richardson and surrounding areas. We have a big list of satisfied customers and our online presence is becoming stronger everyday. We Love helping our customers and making sure they are happy with the services we have provided. We thrive on excellent customer service and satisfaction. We also have a strong culture of team work and dedication within the company and current employees tend to be very happy with their employment with us. We are only looking for the best to join our team.

Keywords: Dean's Plumbing Solutions, Inc., Richardson , Service Dispatcher / Office Assistant, Professions , Richardson, Texas

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