Automotive Mechanical Claims Adjuster
Company: Smart AutoCare
Location: Richardson
Posted on: May 28, 2023
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Job Description:
The Company: Smart AutoCare (SAC) is people taking care of
people. We provide consumer protection products within the
automotive industry, with integrity and longevity in mind. Our
Adjusters: We hire the best employees to serve our customers. As a
Claims Adjuster in our Claims Administration Department, you will
be part of a special team that plays a critical role in our claims
process. In this role you will work with customers, vehicle
inspectors and repair facilities to determine the cause of
failure.Job Duties Verify information set-up on claims, to
determine if the customer's complaint, the diagnosis, the failed
parts are documented and justified the approved repair. Verify
repair costs are performed within industry standards. Verify repair
information to determine if coverage was within the limits of the
service contract. Interface with customers, agents, dealers to
complete all investigations of claims. Complete a fair settlement
of the claim. Contribute to team effort by accomplishing related
results as needed. Verify claims are processed following the policy
and procedure established by Smart AutocareJob Qualifications
Proven work experience as a team leader or supervisor 1 to 2 years
of Claims processing experience 2-3 years leadership experience
Spanish fluency/Bilingual a plus Current or previous ASE
Certification preferred. Minimum 3 years of hands-on automotive
repair and diagnosis experience. Parts and Labor Guide familiarity.
Intermediate knowledge of Windows-based computer programs.
Exceptional customer service and communication skills. Ability to
read, analyze and interpret general business correspondence or
technical procedures. Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists Benefits: Medical, Dental, Vision,
Life Insurance, and 401kThis position is an on-site in our
Richardson, TX office.
Keywords: Smart AutoCare, Richardson , Automotive Mechanical Claims Adjuster, Other , Richardson, Texas
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