Credit Balance Clerk
Company: UnitedHealth Group
Location: Richardson
Posted on: May 28, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work. SM
The - Credit Balance Clerk -review and analyze accounts, work
queues, and/or reports to identify and resolve unapplied credits
and credit balances issued by insurance companies or patients that
result in resolution of the credit or initiating a takeback and/or
refund.
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges.
Primary Responsibilities:
Applies knowledge/skills to basic, repeated activities
Demonstrates minimum depth of knowledge and skills in own
function
Responds to standard requests
Requires assistance in responding to non-standard requests
Solves routine problems by following established procedures
Others prioritize and set deadlines for employee
Reviews accounts including: - Explanation of Benefits (EOB)/
Electronic Remittance Advice (ERAs), payments, adjustments,
validate patient payments, validate coordination of benefits, and
all account comments; contacts and communicates with insurance
companies to gather additional information, as necessary, to ensure
that credits are accurate
Refunds overpayments or initiates takeback requests on accounts
Conducts appropriate review to accurately transfer payments in
accordance with established procedures
Meets quality assurance and productivity standards through
identification, reconciliation of credit balance accounts and/or
review of credit balance reports for potential overpayments in
accordance with organizational policies and procedures
Works with others as a part of a team
Proficient in 10 key and alpha/numeric data entry
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher) OR 4+ years of experience in
revenue cycle and health/medical billing and collections
2+ years of experience in revenue cycle credit balance and
health/medical billing and collections
1+ year of experience in Epic
Intermediate level of proficiency with Microsoft Word, Outlook and
Excel
Soft Skills:
Ability to work in a fast-past, deadline driven environment.
Ability to work effectively in both team and individual
environments.
Ability to multi-task, establish priorities, and work independently
to meet objectives
Careers with Optum. Our objective is to make health care simpler
and more effective for everyone. With our hands at work across all
aspects of health, you can play a role in creating a healthier
world, one insight, one connection and one person at a time. We
bring together some of the greatest minds and ideas to take health
care to its fullest potential, promoting health equity and
accessibility. Work with diverse, engaged and high-performing teams
to help solve important challenges.
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
California, Colorado, Connecticut, Nevada, New York, Washington or
Rhode Island Residents Only: The hourly range for California,
Colorado, Connecticut, Nevada, Washington or New York City
residents is $16.00 to $31.44. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO, #Yellow
Keywords: UnitedHealth Group, Richardson , Credit Balance Clerk, Other , Richardson, Texas
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