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Call Center Representative

Company: eTeam Inc
Location: Richardson
Posted on: May 25, 2023

Job Description:

Job Description:*Bilingual Spanish/English required*Essential Job Duties and Responsibilities:--- Outbound/Inbound calls with delinquent borrowers--- Find solutions to help bring borrower's loans to a current status.--- Process payments for borrowers with past due payments--- Maintain daily, weekly, and monthly collection and metric goals.--- Remain in compliance with collections policies and procedures.Preferred Skills, Knowledge, and Abilities:--- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools--- Excellent verbal and written communication skills--- Prior call center experience with financial products preferred.--- Proficiency with Microsoft Office applications--- Self-motivated and extremely goal-oriented--- Team Player--- Professional demeanorProjectGreenJob Type: ContractSalary: $16.70 per hourPhysical setting:* Call center* OfficeSchedule:* 8 hour shift* Day shift* Monday to Friday* No weekendsAbility to commute/relocate:* Richardson, TX: Reliably commute or planning to relocate before starting work (Required)Experience:* Microsoft Excel: 1 year (Required)* Customer service: 1 year (Required)* Credit and Collections: 1 year (Required)Language:* Spanish (Required)Work Location: One location

Keywords: eTeam Inc, Richardson , Call Center Representative, Other , Richardson, Texas

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