Call Center Representative
Company: eTeam Inc
Location: Richardson
Posted on: May 25, 2023
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Job Description:
Job Description:*Bilingual Spanish/English required*Essential
Job Duties and Responsibilities:--- Outbound/Inbound calls with
delinquent borrowers--- Find solutions to help bring borrower's
loans to a current status.--- Process payments for borrowers with
past due payments--- Maintain daily, weekly, and monthly collection
and metric goals.--- Remain in compliance with collections policies
and procedures.Preferred Skills, Knowledge, and Abilities:--- 1-2
years of direct experience in credit and collections; knowledgeable
in sales, negotiation, and persuasion tools--- Excellent verbal and
written communication skills--- Prior call center experience with
financial products preferred.--- Proficiency with Microsoft Office
applications--- Self-motivated and extremely goal-oriented--- Team
Player--- Professional demeanorProjectGreenJob Type:
ContractSalary: $16.70 per hourPhysical setting:* Call center*
OfficeSchedule:* 8 hour shift* Day shift* Monday to Friday* No
weekendsAbility to commute/relocate:* Richardson, TX: Reliably
commute or planning to relocate before starting work
(Required)Experience:* Microsoft Excel: 1 year (Required)* Customer
service: 1 year (Required)* Credit and Collections: 1 year
(Required)Language:* Spanish (Required)Work Location: One
location
Keywords: eTeam Inc, Richardson , Call Center Representative, Other , Richardson, Texas
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here to apply!
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