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Pawcierge (Front Desk Personnel) - **Be Around Dogs All Day**

Company: Paradise 4 Paws-Pooch Hotel
Location: Richardson
Posted on: November 23, 2022

Job Description:

\*\*BE AROUND DOGS ALL DAY!!\*\* Bring your dog to work! Spend your day caring for pets!

*About Paradise 4 Paws & Pooch Hotel: *

*Paradise 4 Paws *is the industry-leading, trusted pet care services provider with the *Pooch Hotel *and *Paradise 4 Paws Resorts *brands. Conveniently located in Richardson, TX, Pooch Hotel offers 24-hour check-in/check-out service and webcam access for pet parents; and spacious play areas and all-suite accommodations for cats and dogs. Special amenities include bone-shaped splashing pools, separate wings of the resort for large and small dog breeds and cats.

Featured in USA Today, Wall Street Journal, BusinessWeek, New York Times and the Today Show.

*POSITION OVERVIEW*

Reporting to the Manager and/or Team Supervisor, the Pawcierge is responsible for managing all communications with Pet Parents and prospective Clients. Pawcierge communication responsibilities include front desk, inbox, and phone management with the primary goal of delivering an exceptional level of customer service. In addition, at times you will need to assist with regular Team Member duties.

Essential job activities include:

* Front desk operations and organization
* Front desk reception, oversee Client check-in/check-outs
* Reservation management via phone/reservation system
* Reservation system management, recording reservations
* Reservation cost estimations for services rendered
* Ensure consistent outgoing brand communication
* Deliver Resort Tours
* Internal Event decoration *---*

*REQUIREMENTS & QUALIFICATIONS*

* Passion for animals
* Confident handling dogs and cats
* Superior Customer Service skills (prompt, courteous, professional)
* Good verbal and written communication skills
* Professional & mature attitude with good work-ethic
* Reliable & detail-orientated
* Play a vital part of the team helping others, assisting in training new hires or coworkers on new tasks, and boosting morale

* Flexible schedule and willing to work nights, weekends, and holidays
* Computer skills - Microsoft Word, Excel, PowerPoint
* Comfortable being active and on your feet - more than a desk job!

*PHYSICAL REQUIREMENTS: ---*

* Ability to stand, walk, stoop, kneel, crouch and climb, as well as manipulate (lift, carry, move) up to 50 pounds
* Requires good hand-eye coordination and manual dexterity, and visual acuity to use a keyboard, operate equipment, and read information.
* Ability to walk up to 4 miles daily

*BENEFITS*

* Health Insurance (full-time)
* Pet Services
* Optional Vision and Dental Insurance (full-time)
* Vacation (full-time) and Sick PTO (full and part-time)

*Both full-time and part-time positions available.*

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay
* Tips

Ability to commute/relocate:
* Chicago, IL 60607: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Paradise 4 Paws-Pooch Hotel, Richardson , Pawcierge (Front Desk Personnel) - **Be Around Dogs All Day**, Other , Richardson, Texas

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