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UX Designer, Digital Experience (Remote)

Company: Lennox International
Location: Richardson
Posted on: September 16, 2022

Job Description:

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia. Under general direction, coordinate and execute usability research, create intuitive solutions from complex ideas and requirements, identify use cases, wireframe, prototype, and design UI that is clean, sophisticated, and purposeful.
WHAT YOU'LL BE DOINGThe ideal candidate should be detail oriented, have excellent communication skills, have a passion for design and user experience, and have the ability to capture and analyze data, and conceptualize solutions.
Duties include but are not limited to:

  • Design (from concept to delivery) comprehensive web and software application experiences to meet business and client needs.
  • Work in collaboration with project managers, product/business analysts, UX/UI designers, Front-End Developers, and subject matter experts to generate new product strategy/innovative concepts, and requirements.
  • Facilitate design sprints. Perform and present findings.
  • Draft and outline Personas (and their touch-points) from target-market research.
  • Conduct benchmarking on UX trends and long-term product goals.
  • Create comprehensive journey maps and user workflows while identifying strengths, weaknesses and areas of improvement.
  • Create low and high-fidelity wireframes to communicate product functions to stakeholders.
    WHAT DRIVES SUCCESS:Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
    • Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise - balancing routine tasks, urgent action items, and long-term projects is second nature for you.
    • Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
    • Drives Results: You show pride in "getting the job done" with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.
      WHAT WE ARE LOOKING FOR
      • Requires a bachelor's degree or an equivalent combination of education and experience in Human-Computer Interaction, UX/UI Design, or Graphic Design.
      • Requires at least 5-8 years related experience.
      • Strong knowledge of Adobe products including Photoshop, Illustrator, XD, and other tools like, Axure, Invision and Powerpoint.
      • Knowledgeable in wire-framing tools, storyboards, user flows, and site mapping.
      • Strong ability to defend design decisions with solid rationales based on UX principles, user research, and product knowledge.
        WHAT WE OFFER: At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options, as outlined in Lennox's FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is currently designated as having the option for up to 2 business days/week of remote work.
        • Competitive base salary
        • Excellent medical plans designed to support healthy lifestyles
        • Mental and financial health programs
        • Outstanding 401k with company matching
        • Employee stock purchase program
        • Community involvement opportunities
        • Robust employee assistance program
        • And much, much more!
          WE VALUE DIVERSITYHere at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

Keywords: Lennox International, Richardson , UX Designer, Digital Experience (Remote), Other , Richardson, Texas

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