Patient Service Coordinator
Company: Texas Oncology
Posted on: January 12, 2022
Texas Oncology requires employees to be fully vaccinated for
COVID-19 as defined by the CDC, subject to applicable, verified
Texas Oncology is looking for a full-time Patient Services
Coordinatorto join our team!This position will support the Texas
Imaging and Infusion Center in Dallas. Texas Oncology is the
largest community oncology provider in the country and has
approximately 600+ providers in 220+ sites across Texas and
southeastern Oklahoma. Our founders pioneered community-based
cancer care because they believed in making the best available
cancer care accessible to all communities, allowing people to fight
cancer at home with the critical support of family and friends
nearby. Our mission is still the same today-at Texas Oncology, we
use leading-edge technology and research to deliver high-quality,
high-touch, evidence-based cancer care to help our patients achieve
"More breakthroughs. More victories." - in their fight against
cancer. Today, Texas Oncology treats half of all Texans diagnosed
with cancer on an annual basis.
Why work for us?
Come join our team that is responsible for helping lead Texas
Oncology in treating more patient diagnosed with cancer than any
other provider in Texas. We offer our employees a competitive
benefits package that includes Medical, Dental, Vision, Life
Insurance, Short-term and Long-term disability coverage, a generous
PTO program, a 401k plan that comes with a company match, a
Wellness program that rewards you practicing a healthy lifestyle,
and lots of other great perks such as Tuition Reimbursement, an
Employee Assistance program and discounts on some of your favorite
What does the Patient Services Coordinator do?
The Patient Service Coordinator professionally greets and welcomes
patients and their friends/family. Registers and schedules
appointments for patients in an efficient and timely manner.
Answers, screens, and directs all incoming calls to appropriate
personnel relaying messages between patients and clinical staff.
Supports and adheres to the US Oncology Compliance Program, to
include the Code of Ethics and Business Standards, and US
Oncology's Shared Values.
The essential duties and responsibilities:
- Greets patients and visitors to the clinic in a prompt,
courteous and professional manner.
- Checks in patients and informs clinical staff of patient
- Collects copays and balances at the time of check in.
- Provides and explains paperwork for the patient to complete
prior to examination. Collects, proofs for completeness, and files
patient forms. Updates demographics and insurance information in
- Answers, screens, and responds to routine questions, routes to
appropriate personnel, or take thorough messages. Pages clinic
personnel as appropriate. Communicates messages in an accurate and
timely manner according to procedures.
- Provides general administrative support by filing charts and
forms. Maintains lobby area in a neat and orderly manner. Maintains
a legible supply of forms and appropriate office supplies required
for daily activities.
The ideal candidate for the Patient Services Coordinator will have
the following background and experience:
- High school diploma or equivalent required.
- At least 3 years of medical office experience.
- Prior receptionist experience strongly preferred.
- Knowledge of insurance preferred.
- Must have customer service experience and excellent customer
service and communication skills.
- Proficiency with computer systems and Microsoft (Outlook,
Office Word, and Excel).
Texas Oncology is part of the US Oncology Network and is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, or national
Keywords: Texas Oncology, Richardson , Patient Service Coordinator, Other , Richardson, Texas
Didn't find what you're looking for? Search again!