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Patient Benefits Representative

Company: Texas Oncology
Location: Richardson
Posted on: January 11, 2022

Job Description:

OverviewTexas Oncology requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.Texas Oncology is looking for a full-time Patient Benefits Representative to join our team!This full time position will support the Texas Imaging and Infusion Center in Dallas. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.Why work for us?Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.What does the Patient Benefits Representative do?The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities The essential duties and responsibilities:

  • Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
  • Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
  • Completes appropriate reimbursement and liability forms for patient's review and signature. Forwards appropriate information and forms to billing office.
  • Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
  • Review patient account balance and notify front desk of patients to meet with.
  • Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately. Qualifications The ideal candidate for the Patient Benefits Representative will have the following background and experience:
    • High school diploma or equivalent required.
    • Minimum 3 years of patient pre-services coordinator, patient benefits or equivalent experience strongly preferred.
    • Proficiency with computer systems and Microsoft Office (Word and Excel).
    • Demonstrate knowledge of CPT coding and HCPS coding application.
    • Must be able to verbally communicate clearly and utilize the appropriate and correct terminology. Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin

Keywords: Texas Oncology, Richardson , Patient Benefits Representative, Other , Richardson, Texas

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