Patient Account Representative - Insurance
Posted on: November 22, 2021
Guidehouse is a leading global provider of consulting services to
the public and commercial markets with broad capabilities in
management, technology, and risk consulting. We help clients
address their toughest challenges and navigate significant
regulatory pressures with a focus on transformational change,
business resiliency, and technology-driven innovation. Across a
range of advisory, consulting, outsourcing, and digital services,
we create scalable, innovative solutions that prepare our clients
for future growth and success. The company has more than 10,000
professionals in over 50 locations globally. Guidehouse is a
Veritas Capital portfolio company, led by seasoned professionals
with proven and diverse expertise in traditional and emerging
technologies, markets, and agenda-setting issues driving national
and global economies. For more information, please visit:
The Insurance Patient Account Representative is an extension of a
client's business office staff. Representatives are responsible for
taking in-coming and making out-going calls to patients and
insurance companies to resolve account balances. All client
policies and procedures are followed. Representatives will perform
any and all job-related duties as assigned.
This position will start off working virtually from home until
Questions regarding this position, you may contact Chris Rivera
(Manager, Talent Acquisition) at (714) 361-6836.
Essential Job Functions Account Review
Appeals & Denials
UB-04 & CMS 1500
Duties and Responsibilities Complete all business-related requests
and correspondence from patients and insurance companies.
Responsible for working on 40-70 Accounts Per Day
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of
Client Responsibility Research and respond to all patient inquiries
received by telephone and mail.
Update patient demographic information and initiate account
Try to resolve account balances to zero prior to accounts being
forwarded to an outside agency for collections.
High School Diploma minimum
1+ year's medical provider experience working with UB04, appeals &
Preferred: PC skills in a Windows environment are required.
Knowledge and utilization of desktop applications to include Word
and Excel is essential.
Ability to initiate and follow through on projects and work
independently with minimal supervision required.
The successful candidate must not be subject to employment
restrictions from a former employer (such as a non-compete) that
would prevent the candidate from performing the job
responsibilities as described.
Due to our contractual requirements, to be eligible for this role,
you must be fully COVID-19 vaccinated at time of hire. By checking
the box, I attest I have read the statement above and agree to be
fully vaccinated at the time of hire.
About Guidehouse Guidehouse is an Equal Employment Opportunity /
Affirmative Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ancestry, citizenship status, military status,
protected veteran status, religion, creed, physical or mental
disability, medical condition, marital status, sex, sexual
orientation, gender, gender identity or expression, age, genetic
information, or any other basis protected by law, ordinance, or
Guidehouse will consider for employment qualified applicants with
criminal histories in a manner consistent with the requirements of
applicable law or ordinance including the Fair Chance Ordinance of
Los Angeles and San Francisco.
If you have visited our website for information about employment
opportunities, or to apply for a position, and you require an
accommodation, please contact Guidehouse Recruiting at
1-571-633-1711 or via email at
RecruitingAccommodation@guidehouse.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from
search firms or staffing agencies. All unsolicited resumes will be
considered the property of Guidehouse and Guidehouse will not be
obligated to pay a placement fee.
Rewards and Benefits Guidehouse offers a comprehensive, total
rewards package that includes competitive compensation and a
flexible benefits package that reflects our commitment to creating
a diverse and supportive workplace.
Benefits include: Medical, Rx, Dental & Vision Insurance Personal
and Family Sick Time & Company Paid Holidays Parental Leave and
Adoption Assistance 401(k) Retirement Plan Basic Life &
Supplemental Life Health Savings Account, Dental/Vision & Dependent
Care Flexible Spending Accounts Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning
Opportunities Skills Development & Certifications Employee Referral
Program Corporate Sponsored Events & Community Outreach Emergency
Back-Up Childcare Program Position may be eligible for a
discretionary variable incentive
Keywords: Guidehouse, Richardson , Patient Account Representative - Insurance, Other , Richardson, Texas
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