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Customer Service Rep

Company: Randstad
Location: Richardson
Posted on: May 3, 2021

Job Description:

Customer Service Rep

**job details:**

+ location:Richardson, TX

+ salary:$18 - $19 per hour

+ date posted:Saturday, March 20, 2021

+ experience:Entry Level

+ job type:Temp to Perm

+ industry:manufacturer of motors/generators

+ reference:AB_

+ questions:

**job description**

Customer Service Rep

Lennox International Inc. (LII) is a leading worldwide provider of climate control solutions for Air conditioning, Heating and Refrigeration. We have built our business on a heritage of Integrity and Innovation dating back to 1895. Today, our core values: Integrity, Respect & Excellence, can be seen in every product we manufacture, and in our Lennox people and distributors who stand behind our products

Responsibilities

+ Handle customer inquiries and complaints

+ Provide information about the products and services

+ Troubleshoot and resolve product issues and concerns

+ Document and update customer records based on interactions

+ Develop and maintain a knowledge base of the evolving products and services

**Qualifications:**

+ Salesforce experience a plus but not required

+ Learning Management Systems (Cornerstone in particular) experience a plus but not required- long term temp with potential to go full time

+ Flexible with job duties

+ Outbound sales calling experience

+ Interest in personal development

+ Experience with Word, Excel, Outlook, etc

+ Detail oriented

+ Previous experience in customer service, sales, or other related fields

+ Ability to build rapport with clients

+ Ability to prioritize and multitask

+ Positive and professional demeanor

+ Excellent written and verbal communication skills

Skills

+ Telephone Etiquette

+ Customer Service

+ CUSTOMER ORDERS/SALES

Education

+ High School

Qualifications

+ Years of experience: 1 year

+ Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Richardson , Customer Service Rep, Other , Richardson, Texas

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