Enterprise Fraud Management Investigation Specialist

Company: Texas Capital Bank
Location: Richardson
Posted on: May 3, 2021

Job Description:

At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of whats possibletogether. Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast. We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News, Houston Chronicle and San Antonio Express-News. For further information, please visit us at . The Enterprise Fraud Management Investigation Specialist (EFMIS) supports certain administrative/functional areas, projects and programs for the Enterprise Fraud Management department. As a key member of the EFM team, the EFMIS reports directly to the EFM Administrative Officer (EFMAO). The EFMIS is responsible for assisting the EFMAO with developing, implementing, and maintaining the Banks Enterprise Fraud Management programs; ensuring conformity and adherence with guidelines set forth by the bank; driving projects and processes and contributing to the overall business results by identifying efficiency opportunities. Additional responsibilities for this position include supporting EFM Investigators, creating industry best practices through analysis, sound risk management practices and forward thinking; designing and implementing training, policies and procedures to assure compliance with Federal and State Law requirements and overall comprehension of fraud management initiatives + QA cases/case reviews - Review cases in progress of EFM Investigators. Ensure completeness in Verafin. + Support Investigation staff on an as needed basis, retrieving evidence, organizing data for cases, compiling account information to assist investigations and other duties as assigned. + Calculate department month-end reporting + Assist with EFM Risk Assessment initiatives + Assists EFMAO with all projects and programs to ensure they are well-defined and executed effectively within appropriate timelines. + Collaborate with other departments of the bank, ensuring the EFM team is well-represented and that there is a strong partnership. + Assist in developing EFM department training initiatives + Help to identify and implement continued company-wide annual fraud training and awareness campaigns to clarify and reinforce fraud requirements, communicate and implement a culture of compliance, including personal accountability and reporting of suspected misconduct. + Maintain a well-informed and all-inclusive knowledge of current fraud schemes and behaviors, issues, criminal typologies, industry best practices, regulations, and developing trends + Leverage sound decision making and problem-solving in pressure situations + Perform other functions or duties as assigned + 2 years fraud/investigations or operations experience in a financial institution or an acceptable substitute work related experience should consist of an in-depth background in Bank administration, compliance and supervisory skills. + Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry. + Ability to make appropriate judgments and decisions with limited guidance. + Comprehensive understanding of bank documents as they relate to DDAs, affidavits, and fraud reporting + Broad knowledge operational controls and ability to follow procedures to minimize errors + Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public. + Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu. + Proven abilities to effectively communicate with management and employees at all levels, influencing decision and selling ideas. + Strong interpersonal and relationship building skills. + Reasoning Ability- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. + Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision. + Ability to maintain confidentiality and instill trust within the organization. + Proficient in Microsoft Word, Excel and PowerPoint. Req No.: 2021-5148 Street: 2221 Lakeside Boulevard External Company URL:

Keywords: Texas Capital Bank, Richardson , Enterprise Fraud Management Investigation Specialist, Other , Richardson, Texas