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CWM - Marcus by Goldman Sachs - Content Operations - Associate - Richardson, TX

Company: Goldman Sachs
Location: Richardson
Posted on: May 3, 2021

Job Description:


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.


The firm's Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.


We are searching for an Analyst/Associate to join the Content Operations team to help execute on our vision to disrupt the way that consumers experience the financial services industry. You are a fit for this role if you are resourceful, focused on execution, and a strong communicator. In addition, you must be a creative problem solver who is comfortable getting into the weeds and is passionate about building world-class consumer products in a fast-growing startup environment.As a content project manager, you will engage with various stakeholders across multiple lines of business working with business, product, engineering and brand teams to prioritize, develop, and delivery content for emails, direct mails, and the website. You will drive the content development process in support of the delivery of new features and functionality while identifying opportunities to improve our processes to ensure a best in class customer experience across our platform, web, and mobile properties.


  • Own and prioritize content scrum board including leading grooming and planning meetings with various stakeholders
  • Project manage the content release process for all sprint and patch releases by coordinating with key stakeholders across business, product, engineering, brand, legal and compliance teams
  • Assist with compliance/audit reporting needs
  • Contribute to the future of the platform by improving processes and contributing to product backlog

Basic Qualifications

  • 3+ years of digital content production or digital project management experience
  • Knowledge of content management systems (Adobe Experience Manager or other enterprise CMSs)
  • Experience working with HTML, CSS, JS, Emails
  • Understanding of APIs and JSON
  • Experience with major product management applications (i.e. Jira, Confluence)
  • Experience working in enterprise and/or consumer ecosystems and working across diverse geographical locations
  • Comfortable working in a fast-paced environment with frequent change
  • Ability to work in a highly collaborative environment with heavy emphasis on teamwork
  • Excellent attention to detail and communication / presentation skills


ABOUT GOLDMAN SACHSAt Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

The Goldman Sachs Group, Inc., 2021. All rights reserved.Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Keywords: Goldman Sachs, Richardson , CWM - Marcus by Goldman Sachs - Content Operations - Associate - Richardson, TX, Other , Richardson, Texas

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