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Process Support Engineer III - (E3)

Company: Applied Materials, Inc
Location: richardson
Posted on: May 3, 2021

Job Description:

Key ResponsibilitiesServes as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.Knowledge of 3 or more processes on 1 or more technologiesFunctional KnowledgeDemonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplinesBusiness ExpertiseHas knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketLeadershipActs as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirementsProblem SolvingSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpactImpacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal SkillsExplains difficult or sensitive information; works to build consensusQualificationsEducation:Bachelor's DegreeSkillsCertifications:Languages:Years of Experience:4 - 7 YearsWork Experience:Additional InformationTravel:Yes, 50% of the TimeRelocation Eligible:YesApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Keywords: Applied Materials, Inc, Richardson , Process Support Engineer III - (E3), Other , richardson, Texas

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