Merchant Services Reporting Channels Senior Product Manager- Payments - Vice President
Company: JPMorgan Chase & Co.
Location: Plano
Posted on: April 2, 2026
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Job Description:
Description Position Overview: As a Product Manager for Merchant
Services Reporting Solutions, you will be responsible for defining
and executing the product strategy and roadmap for our reporting
tools. A key aspect of your role will be working directly with
clients to understand their needs, gather feedback, and represent
our products effectively. You will collaborate with
cross-functional teams, including engineering, marketing,
relationship management and commercialization to deliver solutions
that meet the evolving needs of our merchant clients. Your role
will be pivotal in ensuring our reporting solutions are intuitive,
insightful, and impactful. Key Responsibilities: Develop and
communicate a clear product vision and strategy for Merchant
Services Reporting Solutions. Engage directly with clients to
gather and prioritize product requirements, ensuring our solutions
align with their needs and expectations. Act as the primary point
of contact for clients and internal marketing, relationship
management and commercialization teams regarding product-related
inquiries and feedback. Define and manage the product roadmap,
ensuring alignment with company goals and customer needs. Conduct
competitive analysis and market research to identify trends and
opportunities for product differentiation. Monitor product
performance and user feedback to drive continuous improvement and
innovation. Develop and deliver product training and documentation
to ensure successful adoption and utilization of reporting tools.
Qualifications: Bachelor’s degree in Business, Computer Science, or
a related field 3 years of experience in product management,
preferably in the financial services or fintech industry. Strong
understanding of merchant services and reporting solutions
preferred. Proven track record of successfully launching and
managing software products. Excellent analytical, problem-solving,
and decision-making skills. Strong communication and interpersonal
skills, with the ability to collaborate effectively with
cross-functional teams and engage directly with clients. Experience
with agile development methodologies and tools. Ability to thrive
in a fast-paced, dynamic environment.
Keywords: JPMorgan Chase & Co., Richardson , Merchant Services Reporting Channels Senior Product Manager- Payments - Vice President, IT / Software / Systems , Plano, Texas
