ServiceNow Developer

Company: Texas Capital Bank
Location: Richardson
Posted on: May 28, 2023

Job Description:

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio. We serve clients across the nation in a variety of industries. For more information about joining our team, please visit us at www.texascapitalbank.com. Brief Overview of Position Texas Capital Bank is hiring for a ServiceNow Developer to work on high-impact and challenging projects across our IT organization. The ServiceNow Developer will support ITSM process owners as they implement enhancements and configuration of the ServiceNow platform. This developer will join an existing team, working to support an enterprise application delivering quality solutions. They will help define platform governance, architecture, and will drive innovation in the field of analytics, business intelligence, & self-service, so, therefore, be working hand in hand with application/product owners, delivery owner/managers, platform architects, developers, and administrators. Moreover, as a ServiceNow Developer, you will have multiple opportunities to implement platform applications and features that transform and optimize the way we operate our business. Through innovation and the efforts of our multidisciplinary team across the business, you contribute to change their daily work life. Regularly monitor the team's work queue and correspondence to respond and solve issues within designated SLA timeframesMaintain production system reliability through utilization of change management processBuild and Deploy UI Policies, UI Actions, Script Includes, Business Rules, Workflow Scripts, Scheduled Jobs Import Sets and Transform MapsBuild integrations from ServiceNow to other applications such as Workday, VersionOne, IAM Tools, ScienceLogicIdentify system deficiencies and recommend solutionsEnsure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Integration (interfacing) of enterprise software systems with ServiceNowEngage in Support meetings and provide updates on work item statusesFacilitate and support the rollout of new application and enhancements in ServiceNowSolution and provide requested enhancements to existing ServiceNow applicationsMaintain working knowledge of systems, network performance, availability monitoring, and analysis as well as configuration managementPerform documented daily, weekly, and monthly maintenance tasks required for platform performance and complianceUnderstand and implement advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.Maintain and implement 3rd party software integrations with ServiceNowAssist with the implementation of platform upgradesAssist in interpreting impact from new platform releases and actively find opportunity to maximize benefits from new featuresAssist with creation and maintenance of reports, dashboards, groups, and permissions The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy. ServiceNow System Administrator Certification preferredServiceNow Implementation Specialist Certification preferredServiceNow Certified Application DeveloperITIL V3 CertificationBachelor of Science in Computer Science, a similar technical discipline, or comparable industry experienceMinimum 4+ years of ServiceNow development, configuration, and administration experience in an enterprise environmentStrong customer service orientation and ability to communicate effectively to executive level customersExpert knowledge of the configuration, customization, & administration of ServiceNow platform, various modules of ServiceNow (i.e. Incident, Problem, Change, ITOM, Event Management, SLM, Knowledge, Report/Performance Analytics, Service Catalogs, Content Management System/Service Portal, Web Service Integration, new custom application development), as well as the domain of platform architecture, performance tuning, & application maintenance.Strong experience in areas of Discovery and Orchestration supporting CMDB/Asset management initiatives, hands-on experience with various data discovery sources (i.e. SCCM)Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShellStrong knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, REST, WSDL, JAXWS)System Properties - UI, CSS, System, Email, Approval, LDAP, Application, Localization, Security, Users, and GroupsStrong knowledge of JavaScript and with web browser technology (XML, HTML, Web Services, etc.)Solid understanding of encoded queries, reporting, database views, SQL, stored proceduresPDN-990b161f-1acd-4a25-a8cd-6a7ab3724ce0

Keywords: Texas Capital Bank, Richardson , ServiceNow Developer, IT / Software / Systems , Richardson, Texas