AppDD (Cisco) - Software Support Engineer
Company: Cisco
Location: Richardson
Posted on: March 17, 2023
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Job Description:
About Us:
AppDynamics is a full stack observability solution that uses
machine learning and artificial intelligence (AI) to provide
real-time visibility and insight into IT environments. With our
unique AIOps solution, you can take the right action at exactly the
right time with automated anomaly detection, rapid root-cause
analysis, and unified view of your entire application ecosystem,
including private and public clouds. Using AppDynamics, you will be
able to align IT, DevOps, and the business around the information
that helps you protect your bottom line and deliver amazing
customer experience at scale.
About You:
You have an outstanding attention to details, hacking background or
keen in finding different ways to identify and report the weakness
in the codebase. This is a customer/support engineering role. Some
other experiences and skills that you have include:
About the Role:
We are looking for a Java Software Support/Customer Engineer to
join our team. In this position:
The successful applicant will be performing work in FedRAMP High or
IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S.
citizen, U.S. national, lawful permanent resident, asylee, or
refugee). This position may also perform work that the U.S.
government has specified can only be performed by a U.S. citizen on
U.S. soil.
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our
talents to work as a team, to develop innovative technology and
power a more inclusive, digital future for everyone. How do we do
it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco.
We're the Internet's optimists. Our technology makes sure the data
travelling at light speed across connections does so securely, yet
it's not what we make but what we make happen which marks us out.
We're helping those who work in the health service to connect with
patients and each other; schools, colleges and universities to
teach in even the most challenging of times. We're helping
businesses of all shapes and size to connect with their employees
and customers in new ways, providing people with access to the
digital skills they need and connecting the most remote parts of
the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other's
backs, we recognise our accomplishments, and we grow together. We
celebrate and support one another - from big and small things in
life to big career moments. And giving back is in our DNA (we get
10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because
without diversity and a dedication to equality, there is no moving
forward. Our 30 Inclusive Communities, that bring people together
around commonalities or passions, are leading the way. Together
we're committed to learning, listening, caring for our communities,
whilst supporting the most vulnerable with a collective effort to
make this world a better place either with technology, or through
our actions.
So, you have colorful hair? Don't care. Tattoos? Show off your ink.
Like polka dots? That's cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!
#WeAreCisco
The successful applicant will be performing work in FedRAMP High or
IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S.
citizen, U.S. national, lawful permanent resident, asylee, or
refugee). This position may also perform work that the U.S.
government has specified can only be performed by a U.S. citizen on
U.S. soil.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
locations, not including equity or benefits. For non-sales roles
the hiring ranges reflect base salary only; employees are also
eligible to receive annual bonuses. Hiring ranges for sales
positions include base and incentive compensation target.
Individual pay is determined by the candidate's hiring location and
additional factors, including but not limited to skillset,
experience, and relevant education, certifications, or training.
Applicants may not be eligible for the full salary range based on
their U.S. hiring location. The recruiter can share more details
about compensation for the role in your location during the hiring
process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco pays at
the standard rate of 1% of incentive target for each 1% revenue
attainment against the quota up to 100%. Once performance exceeds
100% quota attainment, incentive rates may increase up to five
times the standard rate with no cap on incentive compensation. For
non-quota-based sales performance elements such as strategic sales
objectives, Cisco may pay up to 125% of target. Cisco sales plans
do not have a minimum threshold of performance for sales incentive
compensation to be paid.
Keywords: Cisco, Richardson , AppDD (Cisco) - Software Support Engineer, IT / Software / Systems , Richardson, Texas
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