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Technical Support Technician

Company: The Kemtah Group
Location: Richardson
Posted on: January 16, 2022

Job Description:

A Technical Support Technician job opportunity in Richardson, TX is currently available through Belcan. To be considered for this role, you must have two or more years of similar experience in a technical support role. In this role, you will support, maintain, develop, and troubleshoot the operational network computer and telecommunication systems and related hardware and software components. This is a long term contract opportunity!
Technical Support Technician Responsibilities:


  • Supports, maintains, develops and troubleshoots the operational network computer and telecommunication systems and related hardware and software components.
  • Performs hardware and software installations, upgrades and maintenance of network computer systems, components and applications.
  • Provides and implements measures to improve the performance, security and/or availability of computer (operating) systems, components and applications.
  • Monitors and documents computer (operating) systems, applications and hardware operational statistics (usage, performance, security/access, errors, availability, etc.).
  • Assists in developing and enhancing the network computer systems, operating systems, applications and components.
  • Works closely with the Network Administrators to monitor, analyze and troubleshoot local area networks and components.
  • Ensures business data and systems are adequately protected and backed up in accordance with existing procedures and guidelines.
  • Installs, configures, troubleshoots and maintains end-user systems and applications.
  • Remains up-to-date with the latest relevant technology developments to ensure industry best practices and developments are known and investigated for applicability for the company.

    Qualifications:

    • Education: Associates Degree
    • Two years completion from college, university, MCSE Certification or equivalent experience.
    • CUSTOMER SERVICE: Commitment to provide positive customer interactions via a listening, setting expectations, treating customers with respect and providing best in class solutions.
    • LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
    • Ability to speak effectively before groups of customers or associates of organization.
    • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to diagnose problems involving several concrete variables in standardized situations.

      If you are interested in the Technical Support Technician job in Richardson, TX please apply via the 'apply now' link provided.
      Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at .

Keywords: The Kemtah Group, Richardson , Technical Support Technician, IT / Software / Systems , Richardson, Texas

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