Systems Administrator

Company: DSI Systems
Location: Richardson
Posted on: January 16, 2022

Job Description:

DSI is looking for a Systems Administrator to join our National Retail team. This individual will support members of the team by managing systems access and troubleshooting user issues. The Systems Administrator will handle a variety of projects to support and improve the organizations s systems and technology.

Responsibilities

* Manage and track user setup and systems access for all NR team users

* Administrative responsibilities for Repsly, Domo, Zendesk, and additional team applications

* Routine audit of systems structures, user roles, and usage frequency

* Discover end-user needs, implement innovative solutions, and adapt as requirements evolve

* Identify and execute customizations to meet business needs and improve efficiency

* Troubleshoot and resolve user requests

* Execute sensitive data backup and restoration procedures

* Develop in depth knowledge of the industry and how it relates to customers needs

* Generate and maintain technical documentation

Requirements

* Related Bachelor's degree or equivalent work experience.

* Ability to handle a rapidly changing set of requirements and schedules.

* Experience automating repetitive tasks

* Excellent problem-solving skills with a practical solutions-based approach

* High degree of initiative, motivation and attention to detail

* Ability to work in a team and communicate effectively

* Time management/prioritization and follow up skills

* 1-2 years of relevant experience

* Willingness to learn new skills and grow into greater responsibility

* Other duties as assigned

Who You Are

* You have a strong motivation to help people succeed through use of technology tools

* You have excellent listening skills and the ability to build constructive relationships with end users

* You have a strong desire to achieve operations excellency and efficiency through technology-oriented, process-oriented, data-driven, and systematic solutions

* You have the ability to juggle short and long term priorities and to grasp the long term vision

* You have excellent teamwork and problem solving skills

* You have excellent written and verbal communication, particularly the ability to effectively communicate to non-technical audiences regarding technical matters

Benefits

* Medical & Dental insurance plan

* 401k Plan

* Paid vacation and personal / sick days

* 57% off IMO Discount

Keywords: DSI Systems, Richardson , Systems Administrator, IT / Software / Systems , Richardson, Texas