Pool Bartender
Company: Clubcorp Usa Incorporated
Location: Richardson
Posted on: June 22, 2022
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Job Description:
Job DescriptionPOSITION DESCRIPTION SUMMARYResponsible for
beverage control, accurate pouring of product, general cleanliness
of bar, and providing a quality of service that meets Member's
expectations. Consistently display the 3 Steps of Service at all
opportunities to provide service.ESSENTIAL FUNCTIONS AND
ACCOUNTABILITIES1. Maintaining ClubCorp service standards as
outlined in the Hospitality First training program at high
standards.2. Responsible for getting set-up appropriately at start
of shift (ie. put bottles out, set up garnish tray, check and stock
juices, stock glassware, fill ice bin, etc..)3. Consistently check
bar area for cleanliness and ensure that all necessary items are in
place.4. Ensure that all liquor items are stocked and ready to use.
Responsible for liquor control and accurate pouring of product.5.
Responsible for possessing clear knowledge of all various liquors,
beer and wines available by the Club.6. Responsible for assisting
with the service of food and beverage to the Members and guests at
the bar, adhering to the ClubCorp standards of service.7. Complete
and comprehensive knowledge of the al carte menu, including daily
features and specials that may not be available directly on the
menu.8. Accurately execute Member/guest orders and requests in a
timely fashion.9. Know Members names and greet them promptly in a
manner to provide a warm welcome and making them feel at home.10.
Responsible for seeing that daily assignments and side work is
completed in their respective areas, to meet Club standards and as
communicated in the Star Service FOCUS expectations (ie
orderly/organized work areas, consistently sanitary work areas,
refill/stock containers and supplies, etc.)11. Assist fellow
Employee Partners, Members and guests to ensure delivery of the 3
steps of service without being directed. Be aware of team members
and the environment and participate as a member of the team.12.
Notify supervisor of Member/Guest complaints at the time they
occur. Rectify, practicing service recover, any complaints as soon
as possible.13. Responsible for the completion of additional duties
as assigned periodically by the F Director, Service Director,
Private Events Director, etc.OTHER ACCOUNTABILITIES 1. Because of
the fluctuating demands of the Club's operation, it may be
necessary that each Employee Partner to perform a multitude of
different functions; therefore, as an essential part of your job,
you will be expected to help others when the occasion arises, just
as other Employees are expected to help you. Accordingly, you may
be expected to perform other tasks as needed or as directed.2.
Adhere to all of the various company, club and department written
mandatory standards of operations, policies and procedures,
manuals, memos, oral instructions, etc., all of which go to make up
the essential functions of the job.3. Responsible for demonstrating
good teamwork.4. Responsible for attendance at all Service Training
Meetings as requested.5. Responsible for maintaining good conduct
and safe working habits while in all areas and assuring that others
are acting safely.6. Attendance at daily line-up and participating
as requested.7. Wearing a CLEAN and neat uniform that follows
ClubCorp and your property uniform standards daily.REPORTING
RELATIONSHIPS 1. Reports Directly To: F Director/Service Director
2. Also Works For: General Manager, Private Event Director 3. Other
Positions Reporting To This Supervisor: Captains, Host Staff,
Servers, Busperson, Kitchen 4. Directly Supervises: N/A 5.
Indirectly Supervises: N/ADIMENSIONS WORK EXPERIENCE: Previous F
experience preferred EDUCATION: High School Diploma preferred
CERTIFICATION/LICENSE: completion of Hospitality First
Certification and alcohol and food safety awareness certified
BUDGET CONTROL/RESPONSIBILITY: n/a SECURITY/CONFIDENTIALITY: n/a
TRAINING: Hospitality certified. PERFORMANCE STANDARDS: Excellent
communication skills and articulate speech. Ability to follow
instructions well WORKING CONDITIONS/ENVIRONMENT: Indoors and in
some cases, outdoors
Keywords: Clubcorp Usa Incorporated, Richardson , Pool Bartender, Hospitality & Tourism , Richardson, Texas
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