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Customer Service Help Desk

Company: PDS Tech, Inc.
Location: Richardson
Posted on: January 11, 2022

Job Description:

PDS TECH is seeking Customer Service Representatives in Richardson, TX. Quick start August 24th, this is a 3-month contract opportunity with a leading technical consulting company.Customer service - Call Center experience desired. You will provide basic MS Office and Windows helpdesk assistance to remote users. Technical experience is NOT required - all training will be provided! Responsibilities: Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutions Previous experience in customer service, call center, or other related fieldsTechnical help desk / knowledge is desired, but not required. All Training will be provided during your first week of employment.Ability to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorExcellent communication skillsProficiency with English languageAbility to work flexible hoursPDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including: Health insurance Paid holidays Weekly payroll Immediate 401(k) eligibility Completion Bonuses Training Please note availability of benefits may vary by position PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit $$$ PDS pays for referrals! $$$

Keywords: PDS Tech, Inc., Richardson , Customer Service Help Desk, Hospitality & Tourism , Richardson, Texas

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