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Telephonic LVN Care Coordinator - Telecommute - Dallas, TX

Company: UnitedHealth Group Inc.
Location: Richardson
Posted on: September 15, 2020

Job Description:

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)Telephonic LVN Care Coordinator will lead the new frontier in care coordination in the emerging provider market through full partnerships with health systems, hospitals, physicians, communities, patients and their families.As the Telephonic LVN Care Coordinator you will interact and collaborate daily with caregivers, health system physicians, internal and external vendors, patients and families. You will be integral to the identification of population health management opportunities as well as the strategic development and design of these services.Value is demonstrated through a reduction in the hospital readmission rates of select patients and improved adherence to evidence based medicine guidelines and industry quality standards. Telephonic LVN Care Coordinator implements wide reaching change by contributing to the transformation of a health care system that meets the demand for safe, quality, patient centered and affordable care.You'll enjoy the flexibility to telecommute* from the Dallas, TX area as you take on some tough challenges.Primary Responsibilities:* Manage targeted population daily* Prioritizes and organizes own work to meet agreed upon deadlines* Work independently and be a self-starter who can work within a changing environment* Provide a complete continuum of quality care through close communication with members and providers via phone* Complete assessments, address any identified barriers to compliance across the continuum* Develop care plan and interventions with patient and family input* Interact in a collegial and collaborative fashion with care team to include: CNAs, RNs, physicians, and non-clinical support* Support members with condition education, medication reviews and connections to resources* Promote cost effective health care with aligned health system networks* Other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:* High School Diploma or GED* Current and unrestricted LVN Texas licensure* 5 years of clinical experience as a LVN in a Hospital, Acute Care, Primary Care Clinic or home health experience* 1 years of entering and retrieving data in electronic clinical records, email, internet research, online calendars and other software applications experience* 2 years of customer service experiencePreferred Qualifications:* Managed Care experience* Case Management experience* Prior telephonic experience* Experience working with the needs of vulnerable populations who have chronic or complex psychosocial needs* Respectful of and sensitive to cultural/ethnic/religious healthcare needs, practices, backgrounds and competencies* Collaborative mindset, capable of initiating and strengthening new and existing relationships through active listening in service to the customer* Ability to work as a team player with a positive attitude* Demonstrate strong customer service skills in a professional environmentCareers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 6 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)* All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.View our COVID-19 Resources Page at: https://info.uhg.com/.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: LPN, nurse, managed care, case management, telephonic, health care, healthcare, Dallas, Texas, TX, telecommute, work from home, WFH, remote

Keywords: UnitedHealth Group Inc., Richardson , Telephonic LVN Care Coordinator - Telecommute - Dallas, TX, Healthcare , Richardson, Texas

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