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Director, Quality Management

Company: L3Harris Technologies
Location: Richardson
Posted on: September 20, 2023

Job Description:

Description: Job Title: Director, Quality Management
Job Code: IMS20232408-105163
Job Location: Greenville/Waco/Plano, TX (On-site)
Job Schedule: 9/80 (Every other Friday off)
Job Description:
The ISR Sector Quality Leader will effectively lead the quality assurance team to ensure successful implementation and sustainment of L3Harris' quality management system in support of the various production and development programs within the ISR Sector. The Business scope includes, but is not limited to, Greenville, Waco, ForceX, and Aeromet with applicable direct reports. Effective collaboration with procurement, manufacturing engineering, design engineering and program teams is critical to the role. This position reports to the ISR Sector VP of Operations with dotted line responsibility to the IMS Segment Sr Director of Quality.
Essential Functions:


  • Manage and develop team of Quality professionals across the ISR Sector through staffing, training, and talent management initiatives while serving as a role model for integrity, inclusion, and diversity
  • Maintain responsibility for succession planning, organizational and talent development,
  • Works with senior leadership and cross functionally with Operations, Engineering, Supply Chain, Quality, etc. as the main focal for all things ISR Quality related
  • Apply principles of quality science, and other qualitative & quantitative methods to cultivate and partner in driving performance to contract, quality, cost and schedule, customer satisfaction and continuous quality improvement throughout the program lifecycle
  • Value added participation and collaboration in kick-off reviews, technical and program reviews
  • Lead and/or support Customer engagements (visits, events, etc.)
  • Develops, communicates and executes strategy to achieve/exceed key strategic metric categories: COPQ, Customer Escapes, DPPM/defect reduction, Test Yield (FPY and RTY), etc.
  • Oversees Quality Corrective Action Board (CAB) and Zero Defect Planning (ZDP) implementation to drive Quality performance and a Zero Defect/Escape mentality
  • Convenes Sector level CAB and builds/manages Sector Level ZDP strategy
  • Supports key aspects of New Product Development (NPD) phases, including APQP (advanced product quality planning)
  • Ensure FAI/PPAP incorporated into production phase for as part of change management
  • Ensure compliance to L3Harris policies and procedures and industry, regulatory, and statutory standards including, but not limited to AS9100, DOD, FAA, federal, state, and local regulations, etc.
  • Teaming with operations and supply chain to drive counterfeit parts avoidance and prevention, mistake and error proofing, and lean manufacturing initiatives
  • Engaged in operating income initiatives, reducing operations costs and increasing efficiency
  • Must have the ability and willingness to travel more than 25% of the time.
  • Must be able to obtain and maintain a DOD Secret Security Clearance.

    Job Requirements:

    • Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
    • 10+ Years of Experience in Quality as well as Supply Chain, Operations, and/or Program
    • 10+ years of Quality Assurance and Operational Excellence experience.
    • 10+ years leading teams both direct and indirect.
    • 10+ years of experience using Quality tools and principles (APQP, PPAP, ZDP, FMEA).
    • 10+ years of experience working with Industry standards such as ISO9001:2015, AS9100, AS9145, etc.
    • 10+ years of experience working with USAF and DCMA Quality Program Requirements (DLAM 8210).
    • 10+ years of experience working with FAA Development and Certification programs.
    • 10+ years of experience analyzing data and identifing trends.
    • Must be a US Citizen.

      Additional Preferred Skills and Qualifications:

      • Results oriented, empowering leader w/ direct experience exceling in a matrixed environment
      • Influential leader with good emotional intelligence and ability to coach and develop
      • Interpersonal skills: Engaging communicator, strong collaboration, patience, and open minded
      • Technical BS/MS degree (in Mechanical or Electrical Engineering) and/or MBA
      • ASQ Certified Manager of Quality/Organizational Excellence, CQE, or equivalent preferred
      • Strong written, analytical and verbal communication skills
      • Excellent collaboration skills, project management skills
      • Capable of influencing a wide range of audience, and having demonstrated leadership skills to win support without direct reporting structure
      • Formulate strategic vision, define implementation plan of action to achieve success
      • Track record of building teams
      • An active DoD Secret Clearance is desired.

Keywords: L3Harris Technologies, Richardson , Director, Quality Management, Executive , Richardson, Texas

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