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Manager, Project Services

Company: Black Box Corporation
Location: Richardson
Posted on: April 28, 2021

Job Description:

Overview: Oversee and lead a team of project managers responsible for end-to-end design and delivery of in building Distributed Antenna Systems across multiple industries to ensure operational efficiency and effectiveness.Manage the day-to-day work activities of the project management team inclusive of the people, process, systems and measures.Ensure project management services are delivered to customers in a consistent, high quality and professional manner using structured and disciplined practices to ensure project management activities are consistent with company initiatives and expectations.Manage the attainment of financial targets inclusive of annual budget, gross profit and related financial metrics within area of responsibility. Ensure activities are achieved that meet corporate customer satisfaction objectives as well as internal and external SLAs.Lead team to work collaboratively across all levels and departments of the organization and ensure a seamless transition of work activities to execute operations functions.This is remote position in U.S.; candidates living in or near Richardson TX is a plus, but not required.www.bboxservices.com Responsibilities: Mentor and manage project management delivery team in the consistent execution of in building DAS using standard processes and methodologies for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management.Partner with sales and provide pre-sales functional and/or technical support for developing opportunities. Work in conjunction with estimating staff, or independently, to prepare estimates with a detailed review of plans, specifications and bid form: gather or develop data such as scope of work, subcontractor quotes, floor plans, etc. to produce customer proposals.Foster and ensure collaborative working relationships within NACS operations and across all levels and departments of the organization to execute project management activities and company priorities.Promote continuous growth of project management practices within the PMO and organization to achieve client and organizational objectives.Lead succession planning for project management by identifying, acquiring, developing and promoting high potential talent.Achieve performance targets established by leadership for applicable Key Performance Indicators.Perform other duties as assigned by management. Qualifications: Bachelors Degree in Engineering, Business or related field, or equivalent, relevant experiencePMP, Six Sigma, Agile, SCRUM or related certifications preferred.Minimum of 7 years Project Management including direct management experience with track record of increasing Project Management Office responsibilities within the technology services industry.Project management and installation experience with one of the following OEM systems: Cobham (Axell Wireless), JMA Wireless, Westell, Commscope (Andrew), Corning (MobileAccess), ADRF, GWave Solutions or Solid in-building. Skills include:Site SurveyAbility to read blue prints and Visio & iBwave drawingsGeneral understanding of OTDR, Spectrum Analyzer (Anritsu), Signal Generator and similar test equipment.Knowledge of RF propagation and RF principles.Experience developing and negotiating with DAS Installation subcontracts. In addition, they have hands-on experience negotiating subcontracts and coordinating with suppliers, customers and other trades.Proven understanding of project management methodologies such as PMM, Six Sigma and iterative methodologies (such as Agile)Excellent facilitation skills, ability to pull a diverse group of individuals with different goals together and facilitate productive discussionsExcellent leadership skills; ability to drive and motivate team to achieve results; ability to influence and inspire action through strong decision-making skills.Must possess managerial and leader courage; must be confident managing risks and making decisions that will likely have a large impact on organizational objectives.Excellent service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs.Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making.Ability to work effectively across many internal functional groups to optimize product offerings, create a seamless internal and external customer experience and resolve issues.Demonstrated success in identifying talent and building individual and management capability; proven track record of building successful organizations.Proven ability to continuously expand and leverage knowledge of market and industry trends and translating to recommending and implementing process and efficiency improvements.End-to-end process thinker, with proven experience in leading change within an organization and understands how change affects employees and utilizes strategies to reduce risk to the organization.Strong experience handling employee issues and making sound judgment decisions in this area.Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.Whats in it for You?Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!About Black Box Network ServicesBlack Box is a leading technology solutions provider. Our mission is to accelerate our customers business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Keywords: Black Box Corporation, Richardson , Manager, Project Services, Executive , Richardson, Texas

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