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Strategic Account Manager - Enterprise National Accts TRS

Company: Health Care Service Corporation
Location: Richardson
Posted on: March 24, 2020

Job Description:

Job DescriptionDescription: Located in Richardson, TX this position is responsible for cultivating relationships with assigned TRS District's Benefit Administrators, members, and broker working as the local representative for assigned district(s) for the TRS account. Ensure client satisfaction including education, benefit fairs, and daily servicing of member needs; and contribute to the retention and expansion of membership within the districts. Effectively executes service strategy, timely issue escalation and resolution, performs trend analysis and presents relevant analytics, generates ideation for enhanced servicing in support of client's goals. Required Job Qualifications: * Bachelor degree and 2 years in Healthcare operations handling independent work OR 6 years of experience in Healthcare operations handling independent work. * Possess current state general agent insurance license (Group 1) or obtain general agent insurance license within 90 days of starting in the role. * Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments. * Knowledge of health insurance products and the industry. * PC proficiency to include Microsoft Office suite; Excel, PowerPoint, SharePoint, Office 365, collaboration tools and databases. * Analytical skills. * Ability and willingness to travel, including overnight stays as needed. Preferred Job Qualifications: * Bachelor degree. * Experience servicing health care accounts and working with brokers. * Knowledge of salesforce.com or applicable sales database. Multiple positions available Relocation is not provided at this time. Sponsorship is not provided at this time. *CA Location: TX - Richardson Activation Date: Sunday, March 15, 2020 Expiration Date: Wednesday, April 22, 2020

Keywords: Health Care Service Corporation, Richardson , Strategic Account Manager - Enterprise National Accts TRS, Executive , Richardson, Texas

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