Senior Network Engineer

Company: NICE
Location: Richardson
Posted on: March 19, 2023

Job Description:

At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.

Senior Network Engineer

In this position, you will have an opportunity to apply your skills and experience to drive continuous.
improvement of our SaaS operations including

Responsibilities:

---Providing expertise in routing / switching / firewalls
---Scale, maintain, support, and troubleshoot network in our data centers and public clouds
---Develop tools and frameworks for network automation, monitoring, and management
---Secure and audit production networks
---Engage with industry and vendor partners to drive network requirements for product needs
---Participate in capacity planning, demand forecasting, network performance analysis and tuning
---Participate in certification for security and compliance standards like PCI and SOC2
---Create documentation and help coach team members
---Assist team members with day-to-day tasks
---Participate in on-call rotation

We are a team of professionals who enjoy taking on technology challenges and finding the right solution
for any problem. We thrive on bringing value to the company and making things seem easy to get that
"WOW!" effect. We value a good sense of humor and outgoing, friendly personalities that help us bond
together.

If you feel that such a place is for you, we expect that you bring most of the qualifications below.
5+ years of solid hands-on experience:

Designing and implementing small to mid-size SaaS networks
Managing network security and network capacity planning
Implementing, managing and troubleshooting Internet Service Providers and WAN
Configuring and troubleshooting firewalls, routers, switches and load balancers (Cisco, PAN, F5, Dell)
Creating, managing and troubleshooting networking with public cloud providers (AWS)
Setting up and troubleshooting Site-to-Site IPsec and user access VPNs
Significant experience
Solving issues with routing (BGP, EIGRP, OSPF, HSRP/VRRP, VPN, Remote Access, IPv6), switching (STP,
LAG), application delivery (layer 4-7 load balancing) and security (policy management, IDS/IPS)
Configuring and customizing paid and open-source applications, e.g., Nagios, MRTG, Cacti, Smokeping,
BigBrother, Netflow, syslog, Solarwinds, Splunk
Configuring and troubleshooting Authentication protocols like Tacacs+, Radius, LDAP (Active Directory)
Working with configuration management and backup automation
Working with SSL

Some Experience:

Developing in house applications to solve network automation and monitoring challenges using PERL,
PHP, Linux shell scripting and MySQL
Creating and maintaining various documents required for management and audits, e.g., physical
elevations, network topology, cable plant design, IP address management, configuration management,
configuration database, change control, Sarbox and PCI controls.
Using tools like Visio for network diagrams (e.g., floorplans, elevation, layer 1, layer 2, layer 3,
communication models)
Security fundamentals, including encryption, OpenSSL, SSL Certificates, SELinux, system hardening, etc.
Working with SDN technologies
Working with IPS/IDS technologies
BA/BS in Computer Science or equivalent experience

About NICE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Keywords: NICE, Richardson , Senior Network Engineer, Engineering , Richardson, Texas