Automotive Service Advisor
Company: Wichita Falls Ford
Location: Canton
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Come work for the best! If you
are interested in a career in the automotive business we welcome
you to apply today to join our team at Canton Ford . We welcome you
to apply for a position where you can contribute to our goal of
providing an extraordinary automotive experience to all of our
clients . Our promise is to deliver award winning service and value
to our community. Benefits Paid Time Off Health, Dental, and Vision
Insurance 401k Direct Deposit Paid Holidays Growth opportunities
Paid training Responsibilities Oversee service orders and flow of
Drive Lane. Ensure that customers receive prompt, courteous, and
effective service Take ownership of the customer's experience by
carrying out those additional assignments that allow the dealership
to leave a positive impression with the customer Provide concierge
support for all owner inquiries, whether phone or in person, to
assure the customer does not get mishandled Ensure the daily
inventory of technicians' time is consistently sold to service
customers Distribute work between technicians efficiently Answer
technical questions about vehicle problems, warranties, services,
and repairs Maintain Customer Success Index at or above company
standards Assist in diagnosing vehicle problems; order parts and
tools as necessary Oversee administration of warranty claims as
well as training and supervising of service department Reinforces
company policies and adheres to company standards Encourages
compliance with applicable laws and regulations Maintain good
working relationship with factory(s) and foster positive employee
relations Qualifications Having 1 year of experience in the
automotive industry Organized and friendly personality Demonstrated
ability to manage others Time management skills Fantastic
communication skills with your customers Professional, well-groomed
personal appearance Consistent record of service and sales success
Strong record of positive customer satisfaction results Team
oriented and self-motivated Able to work with little supervision
Clean driving record and valid driver’s license PLEASE COME IN AND
ASK FOR DANIEL OR JOHN. EMAIL RESUMES TO
DANIEL.MILCZANOWSKI@CANTONFORD OR JOHN.BRAGG@CANTONFORD.COM. We are
an equal opportunity employer and prohibit
discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Keywords: Wichita Falls Ford, Richardson , Automotive Service Advisor, Customer Service & Call Center , Canton, Texas
