Administrative Specialist

Company: Smart AutoCare
Location: Richardson
Posted on: May 26, 2023

Job Description:

Our Administrative Specialist/Manual Claims Specialist - We hire the best employees to serve our customers. We are looking for a competent Manual Claims Specialist to undertake a variety of financial and non-financial tasks. This position requires excellent attention to detail and time-management skills.

Job Duties

• Assume the responsibility of processing all incoming manual claims with attention to credibility
• Confirm validity, update, and process contract change requests
• Input and update all requests into internal tracking database
• Write and issue correspondence on contract changes/unpaid claims activity with clear and reliable data
• Communicate with agents, dealers, and account managers regarding unpaid contracts with claims
• Manage the status and issue necessary follow-ups for all unpaid contracts with claims
• Produce and issue monthly reports for outstanding balances
• Perform annual/quarterly audits for all unresolved unpaid contracts with claims
• Ability to research and identify inconsistencies
• Provide solutions to any relative problems of clients
• Adaptability to changes quickly
• Capability to translate complex issues and processes to others at various levels
• Correspond with clients via email and phone
• Assist with e-processing of invoices as needed to ensure weekly deadlines are met
• Other duties as assigned by the supervisor or manager
  
  Job Qualifications
  
  
  • High school diploma required, and an associate in business or related field preferred
  • 2 or more years of related experience required
  • Comfortable with multitasking
  • Results-driven and goal-oriented
  • Exceptional knowledge of MS Office; particularly Excel and Word
  • High degree of attention to detail
  • Excellent communication skills
  • Strong time-management skills

Keywords: Smart AutoCare, Richardson , Administrative Specialist, Administration, Clerical , Richardson, Texas