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Administrative Specialist

Company: Smart AutoCare
Location: Richardson
Posted on: May 26, 2023

Job Description:

Our Administrative Specialist/Manual Claims Specialist - We hire the best employees to serve our customers. We are looking for a competent Manual Claims Specialist to undertake a variety of financial and non-financial tasks. This position requires excellent attention to detail and time-management skills.

Job Duties

  • Assume the responsibility of processing all incoming manual claims with attention to credibility
  • Confirm validity, update, and process contract change requests
  • Input and update all requests into internal tracking database
  • Write and issue correspondence on contract changes/unpaid claims activity with clear and reliable data
  • Communicate with agents, dealers, and account managers regarding unpaid contracts with claims
  • Manage the status and issue necessary follow-ups for all unpaid contracts with claims
  • Produce and issue monthly reports for outstanding balances
  • Perform annual/quarterly audits for all unresolved unpaid contracts with claims
  • Ability to research and identify inconsistencies
  • Provide solutions to any relative problems of clients
  • Adaptability to changes quickly
  • Capability to translate complex issues and processes to others at various levels
  • Correspond with clients via email and phone
  • Assist with e-processing of invoices as needed to ensure weekly deadlines are met
  • Other duties as assigned by the supervisor or manager

    Job Qualifications

    • High school diploma required, and an associate in business or related field preferred
    • 2 or more years of related experience required
    • Comfortable with multitasking
    • Results-driven and goal-oriented
    • Exceptional knowledge of MS Office; particularly Excel and Word
    • High degree of attention to detail
    • Excellent communication skills
    • Strong time-management skills

Keywords: Smart AutoCare, Richardson , Administrative Specialist, Administration, Clerical , Richardson, Texas

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