Administrative Manual Claims Specialist

Company: Smart AutoCare
Location: Richardson
Posted on: May 25, 2023

Job Description:

Our Administrative Specialist/Manual Claims Specialist - We hire the best employees to serve our customers. We are looking for a competent Manual Claims Specialist to undertake a variety of financial and non-financial tasks. This position requires excellent attention to detail and time-management skills.Job Duties--- Assume the responsibility of processing all incoming manual claims with attention to credibility--- Confirm validity, update, and process contract change requests--- Input and update all requests into internal tracking database--- Write and issue correspondence on contract changes/unpaid claims activity with clear and reliable data--- Communicate with agents, dealers, and account managers regarding unpaid contracts with claims--- Manage the status and issue necessary follow-ups for all unpaid contracts with claims--- Produce and issue monthly reports for outstanding balances--- Perform annual/quarterly audits for all unresolved unpaid contracts with claims--- Ability to research and identify inconsistencies--- Provide solutions to any relative problems of clients--- Adaptability to changes quickly--- Capability to translate complex issues and processes to others at various levels--- Correspond with clients via email and phone--- Assist with e-processing of invoices as needed to ensure weekly deadlines are met--- Other duties as assigned by the supervisor or managerJob Qualifications--- High school diploma required, and an associate in business or related field preferred--- 2 or more years of related experience required--- Comfortable with multitasking--- Results-driven and goal-oriented--- Exceptional knowledge of MS Office; particularly Excel and Word--- High degree of attention to detail--- Excellent communication skills--- Strong time-management skills

Keywords: Smart AutoCare, Richardson , Administrative Manual Claims Specialist, Administration, Clerical , Richardson, Texas